Technology
Salesforce unveils AI reasoning model Koa and Air India partnership at Dreamforce
The Indian Express14h
THE BRIEF
1
Salesforce launched its first AI reasoning model, Koa, built on Nvidia's open-weight Nemotron architecture during the Dreamforce 2026 conference in San Francisco on Tuesday.
2
The enterprise software giant announced a partnership with Air India to deploy Agentforce-powered AI agents for managing customer refunds and baggage claims.
3
Salesforce also expanded its Anthropic partnership to update Claudeforce with pre-built sales automation capabilities.