
The IRDAI noted that around 2.21 lakh cases were pending before Consumer Commissions and judicial courts as of March 31, 2026.
The regulator declared November 2026 as Grievance Resolution Month to expedite the meaningful resolution of pending policyholder disputes.
Insurers have been advised to review pending litigation, settle amicably where feasible, and organize outreach programmes in Tier-II and Tier-III cities.