Zomato Shuts Hyderabad Support Centre, Lays Off 250 Employees

Zomato has closed its customer support centre in Hyderabad, resulting in the termination of 250 employees as part of a broader consolidation of its in-house support operations.

The company is currently restructuring its service delivery model, with founder Deepinder Goyal providing updates on internal hardware initiatives alongside these workforce reduction measures.

Affected staff members are being managed through the company's transition process following the sudden closure of the regional facility, which previously handled a portion of the firm's customer queries.