TRAI Introduces AI-Based Spam Detection and Automated Call Rules

The Telecom Regulatory Authority of India tightened its anti-spam framework by incorporating AI methods to identify suspected spam numbers and commercial callers.

Entities using Application-to-Person calling systems must declare their services to telecom providers, with undeclared calls treated as unsolicited communications.

The regulations introduce a termination charge of up to 5 paise per minute for A2P calls and restrict call-management apps from blocking specific numbered series.